Please read these terms carefully before using the Hungry Koala Scanner application and services.
Last updated: August 2025
Hungry Koala Scanner provides educational information about food processing and ingredients. This information is not intended as medical advice and should not replace consultation with healthcare professionals. Always consult with qualified healthcare providers for medical decisions and dietary recommendations.
By downloading, installing, or using the Hungry Koala Scanner mobile application ("App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the App.
These Terms constitute a legally binding agreement between you and PHANES INNOVATION LABS PTY LTD ("we," "us," or "our") regarding your use of the App and related services.
Hungry Koala Scanner is an AI-powered mobile application that analyses food ingredient labels and provides information about food processing levels using the NOVA classification system. The App offers:
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.
You agree to use the App only for its intended purpose of food analysis and education. You must not:
The information provided by Hungry Koala Scanner is for educational and informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare providers with any questions you may have regarding medical conditions or dietary decisions.
Hungry Koala Scanner does not provide medical advice, diagnosis, or treatment recommendations. The NOVA classification system and ingredient analysis are tools for understanding food processing levels, not medical assessments.
You are solely responsible for your dietary choices and health decisions. We recommend consulting with healthcare professionals, registered dietitians, or nutritionists for personalised dietary advice.
The free plan includes 10 scans per month that reset automatically on the first day of each calendar month. Free plan features may be modified or discontinued at our discretion with reasonable notice.
Premium subscriptions are available on a monthly or yearly basis and provide unlimited scans plus additional features. Subscription fees are charged through your device's app store (Apple App Store or Google Play).
Subscriptions automatically renew unless cancelled before the end of the current period. You can manage your subscription through your device's app store settings. We do not have direct access to app store billing.
Refunds are handled exclusively through the app stores (Apple App Store or Google Play) according to their respective refund policies. We cannot process refunds directly.
The Hungry Koala Scanner app, including its design, functionality, algorithms, and content, is owned by PHANES INNOVATION LABS PTY LTD and protected by intellectual property laws. You are granted a limited, non-exclusive license to use the App for personal purposes.
You retain ownership of any images you upload to the App. However, you grant us a limited license to process these images for the purpose of providing our services. Images are processed temporarily and not stored permanently.
The NOVA food classification system is a publicly available scientific framework developed by researchers. Our implementation and interpretation of NOVA classifications are proprietary to PHANES INNOVATION LABS PTY LTD.
To the maximum extent permitted by law, PHANES INNOVATION LABS PTY LTD and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total liability for any claims related to the App shall not exceed the amount you paid for premium services in the 12 months preceding the claim.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.
We use AI models for image processing and analysis. While we strive for accuracy, AI systems may occasionally produce errors or unexpected results. We are not responsible for the accuracy of AI-generated analysis.
The App is distributed through third-party app stores (Apple App Store, Google Play). Your relationship with these platforms is governed by their respective terms of service, not these Terms.
We strive to maintain high service availability but cannot guarantee uninterrupted access to the App. We may temporarily suspend or restrict access for maintenance, updates, or other operational reasons. We are not liable for any inconvenience caused by service interruptions.
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We will notify users of material changes through the App or other appropriate means. Continued use of the App after changes constitutes acceptance of the updated Terms.
You may terminate your account at any time by deleting it through the App settings. Upon termination, your access to premium features will end, and your personal data will be deleted according to our Privacy Policy.
We may terminate or suspend your account if you violate these Terms, engage in fraudulent activity, or for other legitimate business reasons. We will provide reasonable notice when possible.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and PHANES INNOVATION LABS PTY LTD regarding your use of the App. These Terms supersede any prior agreements or understandings, whether written or oral.
By using Hungry Koala Scanner, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Download Hungry Koala Scanner and start making informed food choices with AI-powered analysis